Lead Product Owner
1016 W. Ninth Ave , Suite 200 Frazer, PA 19355 US
Job Description
As a Lead Product Owner you will be the collaborative leader with strong management, business, and technical acumen. A delivery-focused mindset, result oriented and the ability to build and support stakeholder relationships and develop demands into effective IT solutions are critical to the role. The IT team will look to the Product Owner to stay connected and current on trends in new digital capabilities and how these new technologies will create opportunity for the business to increase or improve efficiency. Extensive experience with CRM, Azure DevOps, Data Warehousing, Data Lakes and Power BI.
Responsibilities
- Provide business process and requirements management and ownership for the core end to end business processes and IT services.
- Provide technology business solutions and guidance to key business functions across the company such as Operations, Finance, Legal, Human Resources. Focus on driving value while optimizing and streamlining the technology solutions and processes supporting these business functions.
- Partner with business stakeholders to meets business objectives of enhancing customer satisfaction, optimizing profitability, and developing long-term customer loyalty by developing and implementing CRM solutions, manages the business impact.
- Provides valued strategic level partnership and support to business stakeholders through business technology solution enablement. Communicates decisions, priorities, and relevant information to appropriate levels of staff regarding business unit service requests, projects, and initiatives as well as operational/break-fix application incidents.
- Evaluate existing applications and platform and provides recommendations for system enhancements by conducting gap analysis, identifying feasible alternative solutions, and driving the scope of modifications and life-cycle management activities to align with the Business of IT practices.
- Collaborate with the business stakeholders in examining solution options and planning systems deployment, maintenance and enhancement projects that are in line with the strategic direction defined by the business function and IT.
- Lead a team of employees, contractors, and vendors in support of relevant application business systems and Company goals / priorities.
- Proactively shares knowledge of technology risks and opportunities to build competitive advantage and improve efficiency and effectiveness of business functions.
- Lead the technology vendor evaluation selection process in coordination, collaboration with the other stakeholders including Enterprise Solutions Architect and Project Management Office, IT Leadership and Business Stakeholders
- Analyzes and determines operational and financial impact of new IT product/application features and service offerings. Analyze business process, requirements, costs and benefits, project needs and determine resources needed to meet all IT related business objectives through formal documented end-to-end business process, use cases and project charters.
Meet Your Recruiter
Shana Nelson
Vice President
Shana is a Managing Director of Top Stack’s Information Technology Division. She started in the recruiting industry 23 years ago with a large national firm where she worked for many years. Shana shares over a decade of experience in recruitment, account management, and leadership. Throughout her career, Shana has proven to be a leading performer by developing a strong rapport with clients by understanding their true needs. She is an accomplished professional with an established ability to leverage industry experience in business development, and strategic planning to improve client relations. Shana has supported clients ranging from small companies to Fortune 500 firms. Serving as an industry consultant, she provides her clients valuable insight into the local talent pool and hiring trends, as well as lending her expertise for job analysis to assist in building a thorough job description.
Shana is a native of San Francisco, California, and moved to Philadelphia 27 years ago. She earned her Bachelor of Arts from University College Cork. Shana loves ballet, Pilates, interior design, and spending as much time as she can at the beach. Shana has two amazing daughters. She is also involved in the community and several non-profits in the Philadelphia and Chester County area.
