IT Support Specialist
1021 N Hancock St Suite 1 Wm Penn Anx E, PA 19106 US
Job Description
COMPANY HIGHLIGHTS/RESPONSIBILITIES:
- Set up, install, and administer remote offices independently and contribute to documentations and user guides while also troubleshooting any user related issues.
- Play a crucial role in ensuring seamless operations across multiple properties and serve as the point of contact for those seeking technical assistance.
- Handle onboarding and offboarding processes including account setup, email, VPN access, and equipment provisioning.
- The company is constantly offering growth opportunities and the chance to work on new projects and developments.
- In this role, you'll have the ability to work with the latest technology and innovative solutions.
- The company values teamwork and collaboration, providing opportunities to work closely with diverse teams and stakeholders.
QUALIFICATIONS:
- Bachelor's degree in Computer Science or a related field is preferred.
- 5+ years of proven experience in similar positions required.
- Ability to work independently and adapt to changing environments and priorities in a fast-paced, dynamic setting.
Meet Your Recruiter
Shana Nelson
Vice President
Shana is a Managing Director of Top Stack’s Information Technology Division. She started in the recruiting industry 23 years ago with a large national firm where she worked for many years. Shana shares over a decade of experience in recruitment, account management, and leadership. Throughout her career, Shana has proven to be a leading performer by developing a strong rapport with clients by understanding their true needs. She is an accomplished professional with an established ability to leverage industry experience in business development, and strategic planning to improve client relations. Shana has supported clients ranging from small companies to Fortune 500 firms. Serving as an industry consultant, she provides her clients valuable insight into the local talent pool and hiring trends, as well as lending her expertise for job analysis to assist in building a thorough job description.
Shana is a native of San Francisco, California, and moved to Philadelphia 27 years ago. She earned her Bachelor of Arts from University College Cork. Shana loves ballet, Pilates, interior design, and spending as much time as she can at the beach. Shana has two amazing daughters. She is also involved in the community and several non-profits in the Philadelphia and Chester County area.