Customer Service
3535 Market Street , Ste 750 Philadelphia, PA 19104 US
Job Description
A top client of ours is seeking a detail-oriented and customer-focused Patient Service Associate to assist with scheduling infusion and home health care services.
Key Responsibilities:
- Schedule and reschedule patient appointments for infusion and home health care
- Call patients to confirm, reschedule, and review appointments
- Review and manage nursing schedules to ensure optimal patient care
- Coordinate assigned work based on patient demographics and territories
- Respond to emails promptly
- Participate in virtual team meetings and collaborate effectively
Qualifications:
- High school diploma or GED required
- 1-4 years of experience
- Proficient in Epic, Excel, Outlook
- Strong attention to detail and excellent communication skills
- Ability to work in a fast-paced, sometimes stressful environment with a positive attitude
- Strong multitasking skills and the ability to handle a variety of tasks
Work Environment:
- This is a virtual position with daily meetings and collaboration with team members
Meet Your Recruiter
Diana Meyer
Account Manager
Diana is an Account Manager within Top Stack’s accounting and finance division based out the Malvern, PA office.
Building relationships come natural to her, and she finds it rewarding to see relationships develop over time and blossom like a flower. Diana holds a bachelor’s degree in Media and Communication from St. John Fisher University. She sought out a career that utilized her background in marketing and business development. After one week of recruiting, she knew this was what she wanted to do for the rest of her life.
Diana was born and raised in Upstate, NY. She was Mrs. New York American 2021, placing in the Top 15 at Mrs. American. She is a proud military wife of three years to her husband, Josh, and enjoys running a daily 5K and cooking homemade pizza.
