Client Service Representative

Norristown, PA 19406

Posted: 09/07/24 Employment Type: Contract Position: Customer Service / Call Center Job Number: 17521 Work Location: Hybrid

Job Description


We are seeking a Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. This is a hybrid on-site position. 

Hours/Days are Monday - Friday 3pm to 12am

Qualified candidates are strongly encouraged to apply.

Responsibilities:
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

?Qualifications:
  • Previous experience in customer service, sales, or healthcare environment
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

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About Norristown, PA

Discover exciting job opportunities in the vibrant region surrounding Norristown, Pennsylvania! This bustling area, located in Montgomery County, offers a perfect blend of urban convenience and suburban charm. With close proximity to Philadelphia and all its cultural treasures like the Philadelphia Museum of Art and the iconic Liberty Bell, as well as being home to local favorites such as the Elmwood Park Zoo and Valley Forge National Historical Park, Norristown provides a wealth of recreational and cultural attractions. Experience the delightful local cuisine and thriving arts scene, with venues like the Centre Theater and The Centre for Art in Wood showcasing the community's creativity. Join us in exploring career possibilities in this dynamic and enchanting area - where work meets play in the best of ways!