Client Service Representative

King Of Prussia, PA 19406

Posted: 12/07/24 Employment Type: Contract Position: Customer Service / Call Center Job Number: 16573 Work Location: Hybrid

Job Description


We are seeking a Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. This is a hybrid on-site position. Hours/Days are Tuesday - Saturday 8am-5pm. Qualified candidates are strongly encouraged to apply.

Responsibilities:
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

?Qualifications:
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Meet Your Recruiter

Emily Goglia
Managing Director

Emily is the Managing Director of Top Stack’s Flex Division based out of Wayne, PA. She has been excelling in the staffing industry for the past 6 years directly in the Philadelphia marketplace. She has built her career in Finance and Accounting recruiting, as well as managing high-volume staffing projects and working with Managed Service Provider clients. She has trained teams of new recruiters learning the industry and developed them into staffing professionals. Emily prides herself on building relationships with her candidates and helping them improve their lives by finding them new career opportunities. She also loves working with clients and building trust with them, showing that she really values their business and relationship. Prior to relocating to Philadelphia, Emily started her career in Hartford, CT as a Corporate Recruiter, and held various business-to-business sales positions in the rental car, medical, and payroll industries.

Emily was born and raised in New England and holds a Bachelor's Degree in Communicative Disorders from the University of Rhode Island. She currently resides in the Greater Philadelphia Area with her husband and two young sons. She enjoys the beach, working out, and spending time with her family.

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About King Of Prussia, PA

Discover exciting job opportunities in the vibrant area around King Of Prussia, Pennsylvania! Home to the iconic King of Prussia Mall, the largest shopping mall on the East Coast, this region offers much more than just great shopping. With its close proximity to Philadelphia, the City of Brotherly Love, and convenient access to major highways, King Of Prussia provides a perfect blend of suburban charm and urban convenience. Explore career options in this dynamic region, known for its rich history, diverse dining scene featuring local favorites like Philly cheesesteaks, and cultural attractions such as the Valley Forge National Historical Park. Join a bustling community that boasts top-notch art galleries, performance venues like the Kimmel Center, and sports teams like the Philadelphia Eagles. Take the next step in your career and embrace the endless possibilities that King Of Prussia, Pennsylvania, has to offer!