IT Specialist
3990 Westerly Pl, Ste 270 Costa Mesa, CA 92627 US
Job Description
RESPONSIBILITIES/COMPANY HIGHLIGHTS:
- Troubleshoot and support hardware/software issues for PCs, servers, and network devices.
- Deploy, configure, and maintain mobile and warehouse devices (printers, RF units, etc.).
- Provide remote support and on-site monitoring of IS systems, including backups and network equipment.
- Conduct end-user training, assist in technology planning, and engage with external vendors for support.
QUALIFICATIONS:
- High school diploma required; associate’s or technical degree preferred.
- 1-2 years of IS support experience with strong customer service skills.
- Ability to travel up to 15% and effectively manage multiple support requests.
- Familiarity with Lotus Notes, LanDesk, and related IT support technologies.
Meet Your Recruiter
Shana Nelson
Vice President
Shana is a Managing Director of Top Stack’s Information Technology Division. She started in the recruiting industry 23 years ago with a large national firm where she worked for many years. Shana shares over a decade of experience in recruitment, account management, and leadership. Throughout her career, Shana has proven to be a leading performer by developing a strong rapport with clients by understanding their true needs. She is an accomplished professional with an established ability to leverage industry experience in business development, and strategic planning to improve client relations. Shana has supported clients ranging from small companies to Fortune 500 firms. Serving as an industry consultant, she provides her clients valuable insight into the local talent pool and hiring trends, as well as lending her expertise for job analysis to assist in building a thorough job description.
Shana is a native of San Francisco, California, and moved to Philadelphia 27 years ago. She earned her Bachelor of Arts from University College Cork. Shana loves ballet, Pilates, interior design, and spending as much time as she can at the beach. Shana has two amazing daughters. She is also involved in the community and several non-profits in the Philadelphia and Chester County area.