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Customer Service Representative

Newtown Square, PA 19073

Posted: 10/23/2024 Employment Type: Direct Hire Job Number: 17691 Work Location: Onsite

Job Description

A company is looking for an experienced, team-oriented individual to join their team as a Customer Service Representative. This role focuses on supporting sales representatives and customers by processing orders, coordinating with internal teams, managing shipments, and overseeing inventory. The position requires tracking orders, resolving customer issues, and contributing to process improvements.
 
 
RESPONSIBILITIES/COMPANY  HIGHLIGHTS:
  • Serve as the primary point of contact for the sales team regarding product availability, order status, and fulfillment timelines.
  • Accurately process customer orders through the company's CRM and accounting system, ensuring timely and precise data entry.
  • Monitor and track orders from submission through delivery, providing proactive updates to customers and internal teams about potential delays or changes.
  • The company fosters a collaborative work culture, where the customer service team works closely with sales, production, shipping, and other internal teams to ensure smooth operations.
 
QUALIFICATIONS:
  • College degree or equivalent experience.
  • Customer service experience preferred.
  • Strong computer skills, especially with Excel and CRM tools.
  • Team-oriented, self-motivated, and able to work independently.
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About Newtown Square, PA

Ready to embark on an exciting career journey in the vibrant town of Newtown Square, Pennsylvania? This picturesque community, nestled in Delaware County, offers a perfect blend of rich history, modern amenities, and abundant job opportunities. From the historic Tyler Arboretum to the charming Newtown Square Farmers Market, this area boasts a unique charm and a thriving cultural scene. With close proximity to Philadelphia, home to iconic landmarks like the Liberty Bell and the Philadelphia Museum of Art, Newtown Square provides endless growth prospects for career-driven individuals. Discover job listings in this bustling region today and take the first step towards a fulfilling career in Newtown Square!