Customer Service Representative

Newtown Square, PA 19073

Posted: 12/07/24 Employment Type: Direct Hire Position: Customer Service / Call Center Job Number: 17691 Work Location: Onsite

Job Description

A company is looking for an experienced, team-oriented individual to join their team as a Customer Service Representative. This role focuses on supporting sales representatives and customers by processing orders, coordinating with internal teams, managing shipments, and overseeing inventory. The position requires tracking orders, resolving customer issues, and contributing to process improvements.
 
 
RESPONSIBILITIES/COMPANY  HIGHLIGHTS:
  • Serve as the primary point of contact for the sales team regarding product availability, order status, and fulfillment timelines.
  • Accurately process customer orders through the company's CRM and accounting system, ensuring timely and precise data entry.
  • Monitor and track orders from submission through delivery, providing proactive updates to customers and internal teams about potential delays or changes.
  • The company fosters a collaborative work culture, where the customer service team works closely with sales, production, shipping, and other internal teams to ensure smooth operations.
 
QUALIFICATIONS:
  • College degree or equivalent experience.
  • Customer service experience preferred.
  • Strong computer skills, especially with Excel and CRM tools.
  • Team-oriented, self-motivated, and able to work independently.

Meet Your Recruiter

Diana Meyer
Account Manager

Diana is an Account Manager within Top Stack’s accounting and finance division based out the Malvern, PA office.

Building relationships come natural to her, and she finds it rewarding to see relationships develop over time and blossom like a flower. Diana holds a bachelor’s degree in Media and Communication from St. John Fisher University. She sought out a career that utilized her background in marketing and business development. After one week of recruiting, she knew this was what she wanted to do for the rest of her life.

Diana was born and raised in Upstate, NY. She was Mrs. New York American 2021, placing in the Top 15 at Mrs. American. She is a proud military wife of three years to her husband, Josh, and enjoys running a daily 5K and cooking homemade pizza.

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About Newtown Square, PA

Ready to embark on an exciting career journey in the vibrant town of Newtown Square, Pennsylvania? This picturesque community, nestled in Delaware County, offers a perfect blend of rich history, modern amenities, and abundant job opportunities. From the historic Tyler Arboretum to the charming Newtown Square Farmers Market, this area boasts a unique charm and a thriving cultural scene. With close proximity to Philadelphia, home to iconic landmarks like the Liberty Bell and the Philadelphia Museum of Art, Newtown Square provides endless growth prospects for career-driven individuals. Discover job listings in this bustling region today and take the first step towards a fulfilling career in Newtown Square!